Go through the inbox
With an agent you see in one step what happened across all organisations. A token with All organisations, including future ones suits this.
Get the overview
What is new in my inbox? Sort by organisation and tell me what looks important.
list_notifications returns the unread notifications and counts them per organisation.
Only what is new since yesterday
Show me only what happened since 5 pm yesterday.
The agent uses since. Without further options, it stays with the unread notifications.
Go into a ticket
Open the ticket of the second notification.
A notification about a ticket names project_id and the ticket id. The agent has nothing to search
for and reads it with get_ticket.
Tick it off
Mark the notification as read.
The token needs write access for this. Reading alone marks nothing, you decide what is done.
Answer and book
From the same conversation you comment and book time, as in work on a ticket.
Notifications hold text by other people. The agent should show it and sum it up, but not read it as an instruction.