# Inbox and tickets

The interface adapts to the window: two panes from 80 columns, three from 120. On the
left you choose the organisation, the inbox and the tickets, in the middle stands the
list, on the right the open ticket.

[![The CLI tool in three panes with invented data: organisations with unread counts and the running agents on the left, a project's tickets in the middle, the open ticket with its description, comments and attachments on the right.](/docs/images/cli-interface-v1.webp)](/docs/images/cli-interface-v1.webp)

*Example with invented data.*

## Inbox

The inbox shows the unread notifications of all your organisations with their counts.
`Enter` opens the details of a notification, and `o` from there the ticket it names. `r`
marks it as read, in the inbox and in the ticket opened from it.

## Tickets

Choose a project and move through its tickets. The ticket appears beside the list once
the cursor rests on it for a moment.

- `/` searches the list, an empty search clears the filter again.
- `g` groups the list by status and switches back.
- `[` and `]` turn the page.
- `Tab` moves between the description, comments and attachments of a ticket.
- `e` shows a long text whole.

The tool shows no images. Select a file and press `Enter` to open it in your browser,
which uses its own login.

## Commenting

`k` opens a text box. `Enter` breaks the line, `ctrl+s` sends, `Esc` closes. Your draft
stays with the ticket until you quit the program or the session expires. Comments are plain text of up to 10,000
characters.

## Booking time

`b` opens a field for the duration and one for an internal note. The booking is for today
and in your name. Write the duration as `30`, `1:30` or `1.5`.